eClerx Services Ltd.
Snapshot View

2159.70 +63.30 ▲3.0%

27 July 2021, 11:42:00 A.M.
Volume: 268

Overview View Details

Sector Information Technology Compare with Sector peers
Industry BPO/ITeS Compare with Industry peers
Website http://www.eclerx.com
Financial Indicators
Market Cap 7,314.25 Cr.
Earnings per share (EPS) 80.99 Trailing Twelve Months Ending 2021-03
Price-Earning Ratio (PE) 25.89 Trailing Twelve Months Ending 2021-03
Industry PE 43.25 Trailing Twelve Months Ending 2021-03
Book Value / Share 430.67 Trailing Twelve Months Ending 2021-03
Price to Book Value 4.87 Calculated using Price: 2,096.40
Dividend Yield 0.05 Period Ending 2020-03
No. of Shares Subscribed 3.49 Cr. 34,889,586 Shares
FaceValue 10
Company Profile

eClerx was founded in 2000 by Anjan Malik and PD Mundhra with the goal of transitioning, managing and transforming complex business processes. Following successful careers in investment banking, Anjan and PD, graduates of University of Pennsylvania’s Wharton School of Business, jointly identified significant opportunities for providing innovative services and solutions to large global companies undergoing rapid business transformation challenged by legacy systems, new technology, data inaccuracies, and ever-changing processes and workflows. Created from humble beginnings in a small office in Mumbai, today eClerx employs thousands of people with offices located in the US, UK, India, Italy, Ireland, Thailand, and Singapore.

The company provides critical business operations services to over fifty global Fortune 500 clients, including some of the world’s leading companies across financial services, cable & telecom, retail, fashion, media & entertainment, manufacturing, travel & leisure, software and high-tech.

Business area of the company

The company provides data analytics and customized process solutions to global enterprise clients from its offshore delivery centers in India. The portfolio of services comprises data analytics, operations management, data audits, metrics management and reporting services. It provides service solutions using a mix of custom designed data processes, delivery teams comprising generalists and domain specialists, and in-house software to automate processes. It currently offers services to clients in the financial services, and retail and manufacturing industries.

Divisions

Customer operations: eClerx Customer Operations specialises in providing operational expertise and process excellence throughout the customer journey. It creates solutions and services, utilising a blend of technology and domain knowledge that support its clients’ evolving needs. Its suite of offerings enhances the customer experience by providing quality monitoring/insights, advanced analytics, automation, superior technical operations support, and digital care services. It assists companies in developing, implementing, and operating multichannel customer interaction capabilities - transforming everyday touch-points into a superior customer experience.

Digital: eClerx Digital is the trusted partner of choice to the world’s largest global brands for creative production, eCommerce/web operations, and analytics & insights services. It improves profitability for their digital businesses. Its team of full-time digital delivery employees at its five production hubs in Mumbai, Pune, Chandigarh, Verona, and Phuket apply deep digital expertise to effectively support the most demanding global clients utilising a follow the sun delivery model. eClerx Digital’s innovative delivery model drives the “metrics that matter” for its clients: improved acquisition, conversion and retention, and overall lifetime value of its customer 24x7x365.

Financial markets: For financial organizations across the world, eClerx Markets offers consulting, technological innovation, and process management expertise to uniquely solve operational challenges. With nearly two decades of industry experience complemented by the application of smart automation and robotics, its team of experts delivers holistic solutions across the trade lifecycle, change management, settlements and clearing, asset servicing, data and analytics, as well as the client lifecycle.

Awards and recognitions

2017

  • Won the Netapp innovation awards, 2017
  • eVigilPRo was recognised by DataQuest Vertical Warrior award 2017
  • eClerx won Bronze at ASQ’s (American Society for Quality) Satea (south asia team excellence award)
  • eClerx emerged runner-up in the Process improvement category of the Qualtech prize 2017, organised by Qimpro

2018

  • Won the 2018 Brandon Hall group excellence awards in learning and development
  • eClerx’s ‘eVigilPRo’ received the Prestigious 2018 cso50 award
  • Won the 2018 Golden peacock awards, 2018 for Quality
  • eClerx’s Chatbot Solution Won Prestigious nasscom award for it excellence

2019

  • eClerx was named the Winner of two Stevie Awards in the sixth annual Asia-Pacific Stevie® Awards
  • eClerx Services Ltd. Received Prestigious 2019 CSO50 Award
  • eClerx Customer Operations Awarded Two 2019 CRM Excellence Awards
  • eClerx Recognised With Two Brandon Hall Awards
  • eClerx Won the Prestigious NASSCOM Customer Excellence Award for RPA Implementation

2020

  • eClerx Recognised as a Finalist at the GSA UK 2019 Awards
  • Won the CII’s National Competition on Lean
  • Winner of the CYPHER Data Science award for ‘AI in Travel and Tourism’ category

Delivery View Details

Delivered Qty
Traded Qty

Performance View Details

1 Day
+3.02%
1 Week
-2.38%
1 Month
+19.54%
3 Month
+85.72%
6 Month
+121.12%
1 Year
+349.28%
2 Year
+269.43%
5 Year
+42.62%
9 years 2012-03 2013-03 2014-03 2015-03 2016-03 2017-03 2018-03 2019-03 2020-03
Return on Equity (%) 55.05 44.01 49.86 35.27 37.83 30.87 24.30 17.93 15.78
Return on Capital Employed (%) 68.49 53.98 64.74 45.80 50.94 37.83 31.37 24.11 22.35
Return on Assets (%) 39.31 32.36 36.85 26.40 30.51 26.35 20.58 15.24 12.76

Balance Sheet View Details

Particulars 9 years 2012-03 Rs. Cr. 2013-03 Rs. Cr. 2014-03 Rs. Cr. 2015-03 Rs. Cr. 2016-03 Rs. Cr. 2017-03 Rs. Cr. 2018-03 Rs. Cr. 2019-03 Rs. Cr. 2020-03 Rs. Cr.
Shh. Funds 343 438 589 715 1,093 1,215 1,205 1,381 1,306
Non Curr. Liab. 4 -1 15 16 54 46 51 47 160
Curr. Liab. 114 163 184 221 141 136 163 148 230
Minority Int. 1 0 1 1 1
Equity & Liab. 461 600 788 952 1,288 1,398 1,419 1,577 1,698
Non Curr. Assets 57 148 220 233 414 386 381 417 523
Curr. Assets 404 452 568 719 874 1,012 1,037 1,160 1,175
Misc. Exp. not W/O
Total Assets 461 600 788 952 1,288 1,398 1,419 1,577 1,698

Profit Loss View Details

Particulars 9 years 2012-03 Rs. Cr. 2013-03 Rs. Cr. 2014-03 Rs. Cr. 2015-03 Rs. Cr. 2016-03 Rs. Cr. 2017-03 Rs. Cr. 2018-03 Rs. Cr. 2019-03 Rs. Cr. 2020-03 Rs. Cr.
Net Sales 473 661 841 942 1,314 1,330 1,365 1,431 1,438
Other Income 22 9 11 32 37 28 40 49 47
Total Income 495 669 852 975 1,351 1,358 1,405 1,479 1,484
Total Expenditure -283 -433 -486 -626 -833 -869 -998 -1,122 -1,113
PBIDT 212 236 366 349 518 489 408 357 372
Interest -1 -1 -1 -2 -1 -1 -20
Depreciation -13 -26 -33 -50 -57 -52 -48 -45 -71
Taxation -39 -39 -76 -68 -119 -82 -90 -83 -72
Exceptional Items 21
PAT 160 172 256 230 342 354 290 228 209

Cash Flow View Details

Particulars 9 years 2012-03 Rs. Cr. 2013-03 Rs. Cr. 2014-03 Rs. Cr. 2015-03 Rs. Cr. 2016-03 Rs. Cr. 2017-03 Rs. Cr. 2018-03 Rs. Cr. 2019-03 Rs. Cr. 2020-03 Rs. Cr.
Cash Fr. Operatn. 172 153 195 243 418 312 305 206 333
Cash Fr. Inv. -83 -35 -134 -62 -165 -170 17 -231 18
Cash Fr. Finan. -72 -53 -84 -115 -165 -245 -304 -54 -308
Net Change 16 66 -22 65 88 -102 18 -79 43
Cash & Cash Eqvt 169 235 132 198 283 175 203 126 175

Shareholding Pattern View Details

9 Qtrs 2019-06 (%) 2019-09 (%) 2019-12 (%) 2020-03 (%) 2020-06 (%) 2020-09 (%) 2020-12 (%) 2021-03 (%) 2021-06 (%)
Promoter 50.76 50.76 50.76 50.76 50.76 53.81 53.81 53.81 53.80
Public 49.24 49.24 49.24 49.24 49.24 46.19 46.19 46.19 46.20
Depository Receipts 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00
Promoter Holding Pledge (%) 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00

Announcements View Details

Fri, 16 Jul 2021
Disclosures under Reg. 29(2) of SEBI (SAST) Regulations 2011
The Exchange has received the disclosure under Regulation 29(2) of SEBI (Substantial Acquisition of Shares & Takeovers) Regulations 2011 for FMR LLC & FIL Ltd
Fri, 16 Jul 2021
Statement Of Investor Complaints For The Quarter Ended June 2021
No.of Investor complaints pending at the beginning of the quarter No.of Investor complaints received during the quarter No.of Investor complaints disposed of during the quarter No.of Investor complaints unresolved at the end of the quarter
013130
Name of the Signatory :- Pratik Bhanushali
Designation :- Company Secretary and Compliance Officer
Fri, 09 Jul 2021
Shareholding for the Period Ended June 30 2021
eClerx Services Ltd has submitted to BSE the Shareholding Pattern for the Period Ended June 30 2021. For more details kindly Click here

Technical Scans View Details

Mon, 26 Jul 2021
Strongly Outperforming Benchmark Index Strongly Outperforming Benchmark Index
Strongly Outperforming Sectoral Index Strongly Outperforming Sectoral Index
Close Within 2 Year High Zone Close Within 2 Year High Zone
Close Within 5 Year High Zone Close Within 5 Year High Zone
Both SRS And ARS Above Zero Both SRS And ARS Above Zero

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