Frequently Asked Questions (FAQs)

We're sorry you're facing this issue. If your payment was successful but you're not seeing the upgraded features, please try restarting the app and tap on the 'Restore Purchases' option on the Plans page. If the issue still persists, email us at support@stockedge.com with a screenshot or copy of your payment confirmation from the Google Play Store or App Store, and we'll resolve it as soon as possible.

That shouldn't have happened, and we are sorry for this issue. Please restart the app and use the 'Restore Purchases' option from the Plans page. If the issue continues, send us your payment confirmation from the Play Store or App Store at support@stockedge.com, and we'll fix it promptly.

It’s easy, Just download the StockEdge app, log in using your registered account details, and your subscription will be automatically restored so you can continue using all your features seamlessly.

No worries, Just reinstall the app and log in with your registered credentials. Your subscription will be restored, and you can continue enjoying all the features without any hassle. For any further assistance, please write to us at support@stockedge.com.

Yes you can log in with the same credentials on multiple devices and enjoy all the benefits of StockEdge wherever you go.

Yes, An active internet connection is required to access and use all the paid features of StockEdge, ensuring you always have the latest data and tools at your fingertips.

Currently, StockEdge does not support transferring a subscription plan from one email ID to another, as each account is uniquely linked to its registered email. However, you may create a new account with your preferred email ID. For any further assistance, please feel free to write to us at support@stockedge.com.

Once your payment is successfully processed, simply log in again using your existing credentials. All the features included in your selected plan will be unlocked, allowing you to enjoy the full benefits of StockEdge without any interruptions.

Yes! You can log in with the same account on both mobile and web platforms, giving you seamless access to your subscription and features wherever you choose to use StockEdge.